Welcome to Reliability, Where Every Move Counts!

Niscon is committed to ensuring that every installation of Raynok operates trouble free. We are the developers of the Raynok Motion Controls System.

But enough with the sales speech. We are here to talk about technical support because everyone knows that the reality is that problems come up. Machinery, computers, electronics, and operations break down from time to time. Operator training and recall may not cover all situations or failures. Down time is embarrassing, frustrating, stressful, annoying, and costly. A call to someone that can help is the swiftest way to a solution.

Niscon technical support welcomes every user/owner of a Raynok Motion Control System to reach out to our support hotline or email whether the system was purchased directly or through one of our partners. Support technicians will accept all calls regardless. Callers will never hear “Please contact your installer for support.” We know the stress of curtain time. We know what it means to you. We want the guests in those seats to have the best experience of the show they came to see, and a late curtain is not a good start.

We have built this page to provide answers to administrative questions about Niscon’s technical support program. Below you will find our technical support policy, information on our technical support agreements, and links to print versions of both.

Go to the original source, go to the specialists, contact Niscon Inc. for motion control solutions and for Raynok Motion Control technical support, service, and training.

Sign up for an account in our Member’s Area to download our Technical Support Policy or a sample of our Technical Support Agreement. Our Member’s Area is also the location of Raynok Release Notes. Data that will provide users and operators with information on updated features and fixes.